리바이스 공식 스토어 회원정책이 온 & 오프라인 새롭게 통합된 LEVI'S RED 멤버십 프로그램으로 변경됩니다.
기존 회원분들의 정보를 재입력 및 서비스 동의해주시면 새로운 멤버십 서비스를 이용을 하실 수 있습니다.
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Yes. However, pre-order items will be specifically indicated as such; this generally applies to new releases. We will only accept orders on items that we have in stock at the time. Back to Top
Once the order has been placed, it cannot be changed online. If you want to change your order, please call 1 (800) 555 0199, and if it has not yet been processed we will change or re-issue a new amended order. Back to Top
Yes. Your gifts can be delivered in our beautifully presented gift boxes for just $4.99 per item. Each box carries the Salesforce Commerce Cloud logo and comes with a gift card for your personal message. Enter your personal message into the fields provided (up to a maximum of 4 lines and 80 characters). If you would like to change your gift wrap options, simply select from the dropdown box. Once you are happy with your selections, click "Continue" to proceed with your purchase. Please note: Gift wrap is not available on all items, extra large items such as rocking horses and sit-and-ride vehicles are excluded. Back to Top
Yes. With the exception of notified non-returnable goods. You must provide proof of purchase such as a delivery invoice or your email order confirmation. Your goods will be taken and your exchange or refund will be processed on the card you used to place your order. Back to Top
Once we have received the item in our warehouse, we aim to process a refund onto the original payment card within two weeks. Back to Top
If any of the items we deliver are damaged or incorrect, we will refund the delivery charge. If you change your mind about wanting to keep them, you may return them free of charge but we will not refund the original delivery charge. Back to Top
Check that all the details you have entered on the checkout page are correct. If it is refused after that, try another credit card. Back to Top
Postage and packaging for each gift basket are charged separately but all other items will have one delivery charge, no matter how many you buy. Back to Top
Yes, with the exception of gift certificates. Back to Top
If it is about a product you have bought from our stores, please get in touch with the store you purchased from – the telephone numbers of all our stores can be found on this website. If the complaint is about an online shopping experience please call one of our customer service representatives at 1 (800) 555 0199 or complete the form on the Contact Us page. Back to Top
If products are under guarantee, your order confirmation email/delivery note is your proof of purchase/receipt and you should follow the manufacturer’s instructions for notifying the manufacturer of any problems within the guarantee period. Back to Top
We offer discounts for deliveries to the same address over certain order values. Please call 1(800) 555 0199 to discuss your requirements Back to Top